As a nurse with a new shoulder problem, I wanted a doctor whom I knew would explain things thoroughly, and I knew Dr. Sanford would explain things. Even though I was not in pain anymore, I was glad that I kept my appointment. She spent a great deal of time, even demonstrating what I should and should not do. I was also pleased to have had x-rays done at the office and the doctor to review them that day. I left the office grateful and confident that I knew what to do and what to watch for to protect my shoulder.